Contact
Write to us.
Email is the quickest way to reach us.
hello@answerthebusiness.com
Open my email appA report, or a refund
If a report failed to finish, ran on fewer engines than stated, or shows something you believe is wrong, tell us. We keep the raw answers behind every score, so we can show you the exact sentences your report was built from. If it failed or ran short, we re-run it, or refund it within 14 days of paying.
What to put in the email
- The email address you paid with, or the business name
- What looks wrong, in a sentence
- “Refund” or “re-run”, if you know which you want
Your data
To get a copy of your data, or have it deleted, email from the address on your account, or the one we emailed, so we can be sure who is asking. To delete a single report, use My reports in your dashboard.
What to put in the email
- The address on your account, or the one we emailed
- “A copy” or “delete it”
Anything else
A question before you buy, or you’d like us to do the fixes for you? Write to us. You don’t need a receipt or an account.
What to put in the email
- Your website address
- What you’d like to know